Privacy Policy

We at Woctor are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, processing, and disclosure of your data when you use our services.

1. Introduction

Woctor ('we', 'us', or 'our') operates this website and provides healthcare automation and digital marketing services. We are dedicated to maintaining the confidentiality of the information you share with us. This policy applies to all users ('you') who access our website or use our services.

2. Information We Collect

We collect various types of information to provide and improve our Services to you, including:

Personal Information

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ('Personal Data'). This may include your name, email address, phone number, clinic name, and professional credentials.

Usage Data

We may also collect information on how the Service is accessed and used ('Usage Data'). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Cookies and Tracking Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Data

Woctor uses the collected data for various purposes:

To provide, maintain, and notify you about changes to our Service.

To allow you to participate in interactive features of our Service when you choose to do so.

To provide customer care and support.

To provide analysis or valuable information so that we can improve the Service.

To monitor the usage of the Service and detect, prevent and address technical issues.

To contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us.

4. Legal Basis for Processing Personal Data

If you are from the European Economic Area (EEA), Woctor's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

We need to perform a contract with you.

You have given us permission to do so.

The processing is in our legitimate interests and it's not overridden by your rights.

To comply with the law.

5. Retention of Data

Woctor will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. By using our services, you consent to this transfer.

7. Disclosure of Data

We may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation.

To protect and defend the rights or property of Woctor.

To prevent or investigate possible wrongdoing in connection with the Service.

To protect the personal safety of users of the Service or the public.

To protect against legal liability.

8. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

9. Service Providers

We may employ third party companies and individuals to facilitate our Service ('Service Providers'), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

10. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics.

11. Children's Privacy

Our Service does not address anyone under the age of 18 ('Children'). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective.

13. Grievance Redressal

In accordance with the Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Grievance Officer

Company: MDPlix Healthcare Private Limited

Email: legal@woctor.com

Address: Corporate Hub B-421, Embassy Tech Village Complex, Outer Ring Road, Bengaluru, Karnataka 560103

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@woctor.com

Phone: +91 9920 6767 19

Address: Mumbai, Maharashtra, India